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Unable to Enroll, UAccess Gives Me an Error Message
2.9. Unable to Enroll, UAccess Gives Me an Error Message
If you are receiving a "Requisites Not Met" error message:
- UAccess looks at the first time you received credit for the prerequisite course. For example, if you took the prerequisite course more than once, and did not achieve a sufficient prerequisite grade the first time, UAccess may be "reading" your old, lower grade. Email math-placement@arizona.edu, as our staff can add a note so UAccess will recognize your prerequisite credit.
- Your prerequisite transfer course may be too old. If your prerequisite class was taken at another institution, and is more than 3 semesters ago, the material is outdated, and you may be required to take the ALEKS PPL placement exam. If you end up testing below the level you were expecting, you should contact math-placement@arizona.edu for advising.
- UAccess may not be recognizing your prerequisite transfer course. If your prerequisite class was taken at another institution, the system may not be recognizing it correctly. Email math-placement@arizona.edu, so our staff can evaluate your credit, and note UAccess if appropriate.
You might also have a hold on your account, as shown by a negative service indicator (red circle with a slash through it) in the upper right-hand corner of your UAccess screen. Click on the red circle icon to see which hold it it is.
If you believe you are eligible for a class and still cannot enroll, please contact the Math Placement Office.
