HomeCourse & Instructional SupportCoronavirus (COVID-19) Updates & ResourcesEmployee Assistance Services (childcare, nutrition, mental health, etc.)

1.3. Employee Assistance Services (childcare, nutrition, mental health, etc.)


Sick and Backup Childcare

Trusting Connections, the University’s backup childcare provider, is continuing to provide services when regularly scheduled childcare is not available. Registration is required for employees and students. Call 520-448-0873 or email info@trustingconnections.com for more information.  See https://lifework.arizona.edu/coronavirus (middle of the page).


Other Employee Assistance Services

To schedule a telephone or video consultation, please contact the providers listed below directly by email:


Adult and elder care consultations: Eileen Lawless, MSW, elawless@arizona.edu


Childcare and parenting consultations: Lourdes A. Rodríguez, MS, lrodriguez1@arizona.edu


Nutrition and health coaching: Cindy Davis, MPH, RDN, cldavis@arizona.edu



Resources for Coping with Stress Related to COVID-19

COVID-19 is Changing the Way We Live and Work. How Do We Cope?

During Self-Quarantine, Dogs May Help Protect Mental Health

Tips to Maintain Good Sleep During Isolation

Overcoming Stress

Turn Your Home into a Healing Space 


Counseling Services

Employee Assistance Counselors - https://lifework.arizona.edu/counseling-coaching/employee-assistance-counseling


Working with the Arizona Department of Administration (ADOA), we were able to secure an agreement for waived copays for medical services and mental health visits through telehealth and e-counseling visits at this time for three of our four insurance carriers. These include: 

Blue Cross Blue Shield – download BlueCare Anywhere 

Cigna – download AmWell or MD Live

UnitedHealthcare – download AmWell or Teladoc (Also covers UA Alternative plan)

Aetna – download Doctor on Demand. (Copay for e-counseling not waived at this time)

If the copay waiver for telehealth and e-counseling with Blue Cross Blue Shield, Cigna, or UnitedHealthcare does not work, please call ADOA at 1-800-304-3687 and ask to be connected with your dedicated insurance vendor. Employees on the domestic partner plan should call UnitedHealthcare at 1-800-357-0971.


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