Home → Math IT Support → Google Apps → How do I know if I am using Backup and Sync from Google?

5.1. How do I know if I am using Backup and Sync from Google?

These instructions are for Windows 10.

  • Look for this cloud symbol at the bottom right part of your screen near the clock.  

  • If you don't see it right away, click on the up caret 

  • If you see the cloud symbol, then you know Backup and Sync is installed. BUT, you may not be actually using it.  You can check if you are logged  into the Backup and Sync app.  Hover your cursor over the cloud symbol.
  • If you see the following "not signed in" message, then you are NOT logged into the app and NOT syncing files.

  • If you see anything like the following two images, then you ARE logged in and using the app.

If you are not using it, you will eventually be prompted that it is not supported and asked to remove it.  If it is a department machine and needs an admin login for removal, email system@math.arizona.edu

If you are using it, it is time to switch to Google Drive for Desktop. Right-click on the cloud symbol as shown  above.  Choose Get Started and refer to this article:  https://www.math.arizona.edu/support/kb/ITSupport/index.php?pg=kb.page&id=495

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Setting Up Google Drive for Desktop to Replace Backup and Sync →