Home → Math IT Support → FAQ → Requesting a Departmental Email Address/Shared Inbox
1.5. Requesting a Departmental Email Address/Shared Inbox
If you need an alternate email address/inbox for departmental use, you can request one from UITS. For example, you may want to have a more generic address for course related correspondence, or you may need an inbox accessible by a team of users.
To request this service, go to https://servicenow.arizona.edu/sp?id=sc_cat_item&sys_id=92f4296b1bb6b4107947edf1604bcbb5
You may be prompted to log in with your NetID.
Fill out the form, see screenshots below for help!
- MS Tech Service ID = MATH
- Request Type = Create Mail Account
- Account Name - You can create the name, but it must start with MATH-, for example MATH-Algebra101. In this example, the email address would be MATH-Algebra101@arizona.edu
- Display Name - optional - allows you to create a "friendly" name.
- Account Role = Departmental Account
- Managed by - put in your own NetID
- Account Description-optional
- External Route Needed = Yes
- Extension Attributes - can be ignored
Once you have created the address, you will be the manager of it. Addresses need to be renewed every year and you will receive a reminder from UITS. If you need to grant inbox access to additional people, email us at Math-System@arizona.edu and we can add them.